Shipping & Return

SHIPPING

Holiday Shipping 2024

For a chance to have your gifts delivered by December 24th, 2024, please order by:

  • Monday, December 16th, 2024 at 12pm PST for standard shipping
  • Wednesday, December 18th, 2024 at 12pm PST for priority shipping

Please note that delivery times may vary due to shipping services beyond our control and we do not guarantee delivery time.

United States of America

We offer free shipping within contiguous United States on order over $30. There will be a shipping charge for non-contiguous United States.

  • We fulfill and ship out products from California within 2 business days. 
  • All orders will ship with a tracking code. After orders are fulfilled within 2 business days, the following are shipping time: 
    • Standard shipping will take approximately 4 to 8 business days. Standard shipping will ship with one of these carriers: USPS, UPS, FedEx or DHL. 
    • Priority shipping will take approximately 2 to 5 business days. Priority shipping will ship with either USPS Priority Mail or UPS.

Outside of USA

We ship orders to Canada, France, Australia and United Kingdom. We ship using USPS, DHL and UPS for international orders. International shipping rates apply to orders delivered outside of USA. 

      RETURNS, EXCHANGES, AND CANCELLATIONS

      We gladly accept returns, exchanges, and cancellations on all products, except for face masks. No returns/ exchanges for face masks.

      For returns, exchanges and cancellations:

      Contact us at info@kasihcoop.com. Return must be shipped back to us within 30 days of delivery

      Ship items back within: 30 days of delivery

      Request a cancellation: before item has shipped

      Conditions of return on all products except face mask:

      Free return within contiguous USA. Return will be processed to the same form of payment used to purchase the product. Returned items need to be in its original packaging, in a new and unused condition. If the item is not returned in its original condition, the buyer is responsible for any loss in value. 

      Buyers from non-contiguous USA will pay for return shipping and we will refund the full price of item once received within 10 business days to the original method of payment minus shipping fee to buyer, if any.

      Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 10 business days of us receiving the item back.

      Contact us at info@kasihcoop.com for return and refund.

      Questions about your order?

      Please contact us at info@kasihcoop.com for any question about your order.